Physicians Health Choice
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Privacy Statement

What is HIPAA?
The Health Insurance Portability and Accountability Act of 1996 was enacted on April 14, 2003 with objectives to:

  • Improve efficiency in healthcare delivery by standardizing electronic data interchange
  • Protect the confidentiality and security of individually identifiable patient health information by setting and enforcing standards

To find out more about HIPAA and read the actual regulations go to http://www.cms.hhs.gov/HIPAAGenInfo/01_Overview.asp

Web site Privacy Policy:
In compliance with HIPAA federal and state regulations and to ensure your patient rights to privacy and confidentiality, Physicians Health Choice has:

  • Developed and implemented Privacy Policies & Procedures
  • Developed and implemented required forms
  • Conducted Provider & staff training regarding HIPAA awareness and updates
  • Established safeguards to protect patient health information

Your privacy is very important to Physicians Health Choice. We maintain high standards regarding the protection of your privacy through our Web site. Here is what you can expect when you visit www.PHCCares.com:

The Information We Collect And Use:
Our web servers automatically capture your domain name, the IP address of the web page from which you enter, the pages you visit on our site and the amount of the time you spend here. We do not collect any information about you that can reveal your personal identity. You may choose to voluntarily provide it to us with a request that we contact you or to receive information from us.

Any individually identifiable information you give us will be used only to provide the product, service or information you have requested or for which you registered, like an upcoming event. Your individually identifiable information, including your email address, will not be sold, rented, licensed or shared with third parties unless you specifically consent to let us do so. Physicians Health Choice may gather the non-individually identifiable information in aggregate form to

  • Improve our Web site
  • Monitor the effectiveness of our marketing campaigns or
  • Measure the consumer interest in the various areas of our Web site

Personal information that you voluntarily provide and the non-personal identifiable information we collect in aggregate form will not affect your insurance coverage, eligibility, or claims payment by Physicians Health Choice.

Correcting or Updating Individual Identifiable Information You Provide to Us:
You may change, update or remove data from our servers that you voluntarily provided to us by submitting a request to privacy@phyhc.com.

Cookie Policy:
Physicians Health Choice uses a technology called “cookies”. A cookie is a small piece of data that a Web site sends to your browser and is temporarily placed on your computer to help view the results of previous actions. No personal information is acquired or retained from this process. Physicians Health Choice may place a cookie on your computer to allow us to report activity and make improvements. It enables you to use certain functions within the Physicians Health Choice Web site. If you have turned the cookie function off in your browser preferences, you will need to activate this function to gain access to certain promotions and capabilities of the Web site. Physicians Health Choice cookies will never be used to track your activity on any third party Web site or to send spam, nor will our cookies provide us with any individually identifiable information about you.

Site Security Measures:
Information collected by our site analysis tools is stored in electronic logs. This information is not sold and can be accessed only by approved Physicians Health Choice staff. Access to any information collected on the Web site is made available only to staff members with a legitimate need for the information. All employees with access to individually identifiable information collected on our Web site maintain the highest level of security when working with such information.

Sites We Link To:
If you choose to visit any of the links that we provide within our Web site, please know that you will be leaving our Web site and going to a new Web site. The protection of your privacy at those other sites will be governed by the privacy policy at that particular Web site, not the Physicians Health Choice Web site. We encourage you to check the privacy policies of other sites you visit to ensure they respect your privacy as we do.

Email Address Privacy:
Physicians Health Choice receives many email messages from its customers. We do not sell or release the names or email addresses of users who send email to our Web site. We don’t send you any unsolicited emails (spam).

Legal Disclaimer:
Though we make every effort to preserve user privacy, we may need to disclose individually identifiable information when required by law to comply with a judicial proceeding, court order or legal process served on our Web site.

Changes to the Physicians Health Choice Web site Privacy Policy:
If any changes or updates are made to this policy, a change date will be noted at the top of the opening page of this policy.

Contacting Us:
If you have any questions or receive any unwanted email from this site, please contact us via email at privacy@phyhc.com or write to:

Physicians Health Choice Compliance Officer
Physicians Health Choice
P.O. Box 29429
San Antonio, Texas 78229-9998

New Mexico Texas Arkansas Florida

Texas
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Last Updated October 2008  :  H7252_4006 10PHCWEB00 CMS041910